Privacy Policy

Last updated:

Your privacy matters. This policy explains what data we collect, how we use it, and the choices you have. It applies to Fanny Samaniego — Holistic Financial Coach & Mortgage Agent in Toronto (“we”, “us”, “our”) and all services and pages under /en on this website.

What’s inside

Data we collect

We collect the minimum information needed to provide our services and improve your experience:

  • Contact details (e.g., name, email, phone) when you book a call, contact us, or subscribe to the newsletter.
  • Booking details you share voluntarily for consultations or coaching sessions.
  • Website usage such as pages visited and interactions (via cookies or analytics; see below).
  • Email engagement like opens or link clicks if you subscribe to our newsletter, used to understand what’s helpful.

We do not sell personal data.

How we use your data

  • To provide services you request (e.g., calls, coaching, resources).
  • To respond to inquiries and customer support requests.
  • To send newsletters or updates if you opt in (you can unsubscribe anytime).
  • To maintain website security, performance, and improve content.
  • To comply with legal, regulatory, and audit requirements.

Cookies & analytics

We may use essential cookies to enable core functionality and optional analytics to understand usage and improve content. You can control cookies through your browser settings. If we use analytics, we strive to do so in a privacy-conscious way (e.g., IP masking where available).

Newsletter emails may use privacy-respecting tracking to measure engagement. You can opt out at any time by clicking “unsubscribe” in any email.

Sharing & disclosure

We share data only with trusted providers who help us operate our website and services (e.g., web hosting, email delivery) and only to the extent necessary to perform their work for us.

  • Service providers are bound by confidentiality and data protection obligations.
  • We may disclose information if required by law or to protect our rights and users.
  • We do not sell personal information.

Data retention

We keep data only as long as necessary for the purposes described in this policy (or as required by law). When no longer needed, we take steps to delete or anonymize it.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, and to withdraw consent. To make a request, contact us using the details below. We’ll respond within a reasonable timeframe.

Security

We use reasonable organizational and technical measures to protect your data. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Children’s privacy

Our services are intended for adults. If you believe a child provided us personal information without consent, please contact us and we’ll take appropriate action.

Ver Política de Privacidad (ES)